Core Responsibilities:

• Align IT Strategy with the organisation's business goals and long-term strategic planning for the organisation's systems
• Direct and control the development, implementation and maintenance of the company's information and communications strategy and systems;
• Manage internal and Parent company relationships with the company to increase communication and alignment between IT and business functions.
• Manage the full lifecycle of IT delivery from demand and pipeline management, project initiation, project delivery, client status reporting, conflict resolution and change risk management.
• Ensure reliability, security and quality of IT systems in serving client and business needs, ensuring on-going availability of systems, networks and applications.
• Contribute to the development of the company's strategic and business plans, particularly in relation to information technology and communications systems.
• Promote shared applications and infrastructure to drive harmonisation and integration of scarce IT resources in order to improve information capabilities and reduce cost
• Project manage the design and implementation of a new Web Development / CRM system
• Liaise directly with the software developers to discuss the system software needs
• Troubleshoot systems issues as they arise
• Oversee all the moving parts of the system integration
• Measure the performance of the upgraded or newly installed system

Required Skills:

• In-depth knowledge of enterprise systems, networking modules, and software integration
• Knowledge of computer hardware and networking systems
• Awareness of Information Security standard ISO 27001 and associated audits and actions
• Good communication with suppliers/operational managers - listening and providing answers
• Strong problem-solving skills
• Ability to build from good relationships with suppliers/operational managers and colleagues
• Ability to gather and assimilate information
• Up to date knowledge of technical applications
• Good knowledge of quality standards, legislation and best practice
• Ability to be adapt and prioritise
• Ability to work under pressure and meet deadlines
• Ability to think ahead and anticipate problems, issues and solutions